Skill Based Call Routing - Operational
100% - uptime
Agent Client Web Phone - Operational
100% - uptime
Web Chat - Operational
100% - uptime
SMS - Operational
100% - uptime
Email - Operational
100% - uptime
Reporting - Operational
100% - uptime
Realtime - Operational
100% - uptime
Recording - Operational
100% - uptime
Xima UCaaS - Operational
100% - uptime
Advanced Applications - Operational
100% - uptime
Third Party Voice/UC Platfroms - Operational
100% - uptime
Notice history
Oct 2024
No notices reported this monthAug 2024
Xima UCaaS unexpected outage
- ResolvedResolved
- MonitoringUpdate
- MonitoringUpdate
- MonitoringMonitoring
- IdentifiedIdentified
- InvestigatingInvestigating
Ring Central API inconsistency
- ResolvedResolved
- MonitoringMonitoring
- IdentifiedUpdate
- IdentifiedIdentified
- InvestigatingInvestigating