Skill Based Call Routing - Operational
100% - uptime
Agent Client Web Phone - Operational
100% - uptime
Web Chat - Operational
100% - uptime
SMS - Operational
100% - uptime
Email - Operational
100% - uptime
Reporting - Operational
100% - uptime
Realtime - Operational
100% - uptime
Recording - Operational
100% - uptime
Xima UCaaS - Operational
100% - uptime
Advanced Applications - Operational
100% - uptime
Third Party Voice/UC Platfroms - Operational
100% - uptime